Terms and Conditions

Important: These are the terms and conditions upon which we provide Dawn Quest websites. By accessing the site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site.

Refund, Return, and Cancellations
For 1-2-1 services including RTT and coaching, full refunds will be given provided a refund request is received from you no later than 48 hours before the first session (pre-RTT, RTT or coaching).

Refunds are not offered on Self Guided RTT programmes including but not limited to Ultimate Confidence and Self Belief. For all other products and services, we deal with refunds, returns, and cancellations on a case-by-case basis.  Our aim is for you to be absolutely happy with your product. If for some reason you’re unhappy with your product please email us at and we will make every effort to amend the situation.

Payments for 1-2-1 services are arranged at the time of booking either through bank transfer or Stripe.

Unless otherwise stated, all amounts shown on our website are in GBP. The currency and amount will be displayed before you make your payment. You agree to pay any applicable surcharge on payments made by credit card including any fees related to your card provider. We do not store your financial information on our platform. We use Stripe - a third party service provider- to process all payments. Stripe will store your details and will use these details for payments including recurring payments on memberships. We are not responsible for your data with Stripe. If you have any concerns about your data, please read Stripe’s privacy policy here:

Privacy Policy
Please see here for a full statement of our privacy policy.

Please see here for details about our use of cookies.

Delivery of Orders
Audio downloads ordered from the website are sent out immediately via email. When you purchase an item from our site you will be given an option to create an account. You can login to your account and check all your orders and downloads. Please email if you did not receive your download.

“You” means the user of the site, “We/us/Dawn Quest/our” means Dawn Quest Coaching, its subsidiaries, affiliates, officers, employees, agents, partners, licensors, successors and assigns, “site” means the sites of Dawn Quest on the World Wide Web. “Content” means the information and other material available within the site.

Important: These are the terms and conditions upon which we provide Dawn Quest’s website. By accessing the site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site.

Rights granted/rights reserved
You acknowledge that the content is made available to you for your personal use only and that you may download the content onto one computer hard drive. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, distribute, publish, commercially exploit or create derivative works of the content. For the avoidance of doubt, you may not market, sell, or use any of Dawn Quest’s products or programmes for your own commercial purposes (i.e. as part of your business).

The site and the content (which includes content that is supplied to us by third parties either directly or indirectly) is provided on an “as is” and “as available” basis and we make no warranties or representations, whether express or implied, in relation to the site or the content, including but not limited to, implied warranties or conditions or completeness, accuracy, satisfactory quality and fitness for a particular purpose.

You agree that we shall not be liable in contract, tort, negligence, statutory duty or otherwise, for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the site or your use of or reliance upon the content including hypnosis, RTT and meditation downloads or products and services or any information you obtain by means of the site or your use of or reliance upon the content or any information you obtain by means of the site or any bookings or purchases you make of goods and/or services through your use of the site, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage.)

Availability of the site
You acknowledge that it is technically impossible to provide the site free of faults and that we do not undertake to do so; that faults may lead to temporary unavailability of the site; and that the operation of the site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks.

Links to other sites
We may provide links to other websites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from such sites.

Use of the site/indemnification
You undertake:
• not to use the content for any unlawful purpose;
• that you shall not make any use of the site such that the whole or part of the site is interrupted, damages, rendered less efficient, or the effectiveness or functionality of the site is in any way impaired;
• not to use the site for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety.
Intellectual property
• You acknowledge that all copyright, trademarks and all other intellectual property rights in the content shall remain vested in us or our licensors.

Changes to these terms and conditions
We reserve the right to change these terms and conditions from time to time. By continuing to use the site following such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the site.

Entire agreement
Those terms and conditions (as amended from time to time) together with any document expressly referred to in them comprise the entire agreement between you and us.

Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other provisions is held to be inapplicable or unenforceable in any circumstances.

No waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Cancellation Refund For Live Events
Whilst every effort is made to avoid changes to our programme, we reserve the right to withdraw or cancel any course. If for any reason Dawn Quest cancels an event, all course fees will be returned in full. We cannot, however, reimburse the cost of any expenses, travel or accommodation arrangements and suggest that you consider travel insurance to cover any significant costs incurred.

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